1、在投訴客服介入之前：在手機端登陸賬號，點擊我的訂單。
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2、找到已投訴的訂單點擊進去；下拉到底部投訴商家選項。
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3、進入之後可以看到投訴的處理詳情，這時候點擊撤銷投訴。
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4、這時會跳出詢問是否確定要撤銷投訴，點擊確定即可。
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5、跳入投訴關閉界面，這個時候，該投訴已經撤銷投訴成功。
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擴展資料
投訴發起的時間和條件：
如果是商品有關問題不滿意，在訂單“確認收貨”之前，可以發起退貨/退款申請；如果訂單已經“交易成功”，可以在交易成功的0-15天內發起申請售後。
如果是賣家行為方面不滿意，可以發起投訴賣家申請。
/consumerservice.taobao.com/self-help?spm=a21pu.8253647.0.0.3b55480ddU1AOd#page=issue-detail&knowledgeId=24222453"target="_blank"title="淘寶買家服務中心-如何撤銷投訴">淘寶買家服務中心-如何撤銷投訴