首先嘗試使用“在線客服”，點擊“在線客服”按鈕。
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2.與客服機器人交流，進入與客服機器人對話界面。
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3.進入“曬單”，盡量只輸入關鍵詞，這樣可以全面的獲取妳想要的信息。結果顯示“目前用戶無法自行刪除產品曬單，需要聯系人工客服。刪除曬單後，之前獎勵的京豆將被扣除，同壹產品不能再次曬單”。
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4.目前解決“刪籮筐”的唯壹辦法是撥打JD.COM客服電話0527-88100520，轉人工臺。記得提供自己的產品訂單號，賬戶名，發布洗衣單的時間。